I'd a terrible encounter utilizing American Airlines! My gate was transformed six times and they'd me running from gate to gate to pass up my flight! Then was placed on An additional flight who’s gate was adjusted 4 periods following that! The persons at gate had been terrible and didn’t care! My flight was delayed due to upkeep difficulties then I finally get on airplane and sit in my seat and my arm was scratched by an worker pushing the drink cart!
My challenge was a bag that was overweight. A person female stored stating I could only take fifty lbs, even if I explained to her I used to be pleased to pay for overage expenses. This other girl wasn't much too helpful. However, Nina Kong went genuinely from her strategy to help me… calling for data, looking items up…she even helped me transfer the bag to a secure place though I went by way of it to discover if I could rearrange and pull some pounds out.
I have already been wanting to receive a reaction from anyone in buyer service, Marjorie Nir, I used to be awarded 2 X $two hundred voucher however the “Simply click here ” button only can take me again on the AA Website.
I find it horrible to have my luggage go lacking in Miami on equally leaving and returning flights. I count on to be contacted instantly on how we can easily come to an arrangement relating to this. I will likely be carrying out a adhere to up.
There exists a middle aged African American girl with a short hair cut and glasses at your Philadelphia Airport locale who refused to offer me her entire title After i asked for it due to her despicable Mind-set. She ultimately explained to me her title was “D” and hid her identify badge as she mentioned this. “D” does not are worthy of a position in buyer service and especially not inside your top notch check in spot where I encountered her. As I rushed past the extensive TSA line to your self service ticketing counter with only 40 minutes until finally my flight departed I was happy to determine there was a free kiosk. I started to retrieve my reservation and midway by way of this process “D” walked as many as me and claimed “This can be for firstclass travellers only” I looked up from the monitor confused because there wasn’t any sign or indicator that the kiosks were first class kiosks and additionally I puzzled how “D” realized I was or wasn't first-class and why she would make this kind of an assumption. I replied “Justification me?” “D” condescendingly stated “These kiosks are for first class travellers only”.
I flew from Tampa to Chicago in a 737. Thank you for Row seven for handicap. In my 83 many years I've had both knees replaced, stroke, open heart operation in addition other ailments. Remaining 6’four″ I actually need the leg room. I utilized the restroom up front as well as the 737 has a challenge—usage of the rest room bowl. The bathroom lid and seat should stay awake when lifted. I needed to use my knee to help keep them up. Due to the curvature on the ceiling and the gap for the rest room I needed to angle my overall body seriously ahead to make use of the facility which meant I couldn't see what I had been accomplishing.
I have already been traveling with American Airways for quite some time now and am now quite shocked at a new prevalence. I had just gotten again from holiday to realize that my suitcase was missing. American Airlines instructed me I had been imagined to get it back again the following day, nevertheless I only bought it two times afterwards and located that my suitcase were ripped open up and destroyed.
I would want to relay an incredibly lousy purchaser service experience with American Airways which transpired on Friday, July fifteen, 2016 with my flight from Dallas (DFW) to Washington, D.C. (DCA) and finally to Charleston, WV (CRW), which did not manifest. My flight from DFW was due to depart at 3:00 p.m. Flight #2553. As a consequence of our gate not getting available (another aircraft was caught at our gate from a previous flight) and AA unsuccessful to get rid of it for upkeep and no other gate becoming assigned to our flight. Approximately 45 minutes soon after our scheduled boarding time, a different gate was observed along with the boarding commenced. Then after Anyone boarded Flight #2553, we have been delayed on the bottom because of ground crews not with the ability to immediately and properly load the plane. We at last departed Dallas approximately 75 minutes later on than scheduled. The landing in DCA occurred with roughly ten minutes remaining for me to board my connecting flight to CRW.
Also suggest that every passenger set there keep it up in size checker so all travellers are addressed equitably.
Flight 686 helpful site dec 26 2015 My husband & i were advised the wrong transfer terminal gate in charlotte on aircraft likely to freeport rather than nassau. I went to flight attendant driving counter to explain flight. He checked out me funny Once i claimed nassau smirked by no means looked at my ticket to make clear Spot This flight was one hour delayed so there was no rush.
When I arrived on the airport I questioned both equally in the ticket counter, once we checked our baggage, and in the Admirals Club to validate that we ended up in Business enterprise Course. Both moments I had been told we had been in Company. My Boarding Move confirmed seats 16A and 16B, as this is just one row driving Business, I didn't know till I boarded that we ended up basically in Coach.
the AA human being at the AA terminal to generally be incredibly snide, when in reality I had accomplished all the things in my Command to receive into the plane inside of a well timed trend.
When checking in at IAH, the personnel behind the AA desk have been all chatting and speaking about holiday vacation. They seem annoyed that we experienced so many baggage. The additional perform was finding of their way. This was not just how I anticipated to get started on my vacation.
My son’s grandfather previous away, in Alabama, we needed to hurry to obtain a ticket so my son could maybe ensure it is ahead of he previous and thankfully he did. My son is terrified of flying and While he is twenty, he does not do nicely, when by yourself, so luckily he experienced a connecting flight from Charlotte to Cellular with his Aunt. How at any time the flight again was a nightmare!!! My son grieving a loss I can't clarify, was imagined to arrive dwelling in Fort Lauderdale, FL at 4:twenty five pm on seven/seventeen/sixteen and he eventually arrived at ten:23 pm. My dilemma is how Is that this even achievable, you might have driven the journey in Pretty much the same period of time it took for him for getting again. I organized the flight back again because it is about an several hours push from my residence and I am critically sick and did not choose to push during the night time or disrupt my treatment schedule, but but in one tiny working day you managed to perform all of that as a corporation.